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Privacy and Cookie Policy

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (EUDATAP/ DSGVO, Telecommunication Act/TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.

Contact us

If you contact us via the form on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.

Data storage

We point out that for the purpose of easier shopping and for subsequent contract processing by the web shop operator in the context of cookies, the IP data of the subscriber are stored, as well as the name, address, telephone number and e-mail address of the buyer.
The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of the payment or credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax law commitments.
In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) Telecommunication Act / TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the EUDATAP/DSGVO.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.
Disabling cookies may limit the functionality of our website.

Web analytics

Our website uses functions of the web analytics service Google Analytics. For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there.
You can prevent this by setting up your browser so that no cookies are stored.
Your IP address is captured but immediately pseudonymized. As a result, only a rough localization is possible.
The relationship with the web analytics provider is based on standard contractual clauses and an adequacy decision by the European Commission.
The data processing takes place on the basis of the legal regulations of § 96 Abs. 3 TKG as well as of Art. 6 Abs 1 lit a and / or f of the EUDATAP/DSGVO.
Our concern in the sense of the EUDATAP/DSGVO is the improvement of our offer and our web appearance. Since the privacy of our users is important to us, the user data is pseudonymized.

Newsletter

You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter.
You can cancel the subscription to the newsletter at any time by unsubscribing from this service or informing us by e-mail.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us under the following contact details:
Reptiles Expert GmbH, Sophie-Scholl-Gasse 4/8, 1220 Vienna

E-Mail: [email protected]

© 2022 Reptiles Expert